Access Statement

Our trains are accessible for wheelchair users.  We have ramps at two of our stations and a designated area in some of the carriages for wheelchairs.  We regret, due to the size and bulk of motorised scooters, we can not safely accommodate them on the trains.

The tree houses are wheelchair friendly.  Being up in the tree tops, there are naturally a few areas that are inaccessible, however in the main wheelchair users can enjoy them as much as able bodied persons.

Our woodland walks are not accessible.  They are ancient mining woods and many of the paths are uneven and slippery, therefore we do not recommend this activity to those that need assistance when walking.

If you are planning on visiting us with a group of people that use wheelchairs, please telephone or email us in advance, so we can ensure we can accommodate you as much as possible.

We hope that this has covered most of your questions, but if you would like more information on this subject, please call us on 01594 834991 and we would be happy to help you.

Satisfied Customers

"Took 4 year old grandson to this wonderful attraction and he loved it. A special "thank you" to the truly brilliant staff who made his visit really special. Well done and don't change it!"

Malcolm G - Tripadvisor

"This has got to be a great day out for young families and is so inexpensive . Just make sure everyone is full of energy before the start of what will be a fun filled energetic day out."

Mark S - Tripadvisor

Why not call us today
01594 834991